Balance replacement, stuck windows, and broken latches — repaired by a local pro, not a call center. Same straight-answer approach on every visit.
The kind of window hardware we repair throughout Sun City Hilton Head every week.
Most of the "broken window" calls we get in Sun City aren't actually a broken window — it's the hardware inside it. Balancers wear out, sashes get stuck in their tracks, and tilt latches or locks stop catching. The glass and frame are usually fine.
That matters because a full window replacement isn't always the answer — and it's rarely the cheapest one. We look at what's actually worn, explain it in plain language, and fix that part.
We're already in the neighborhood regularly, so getting to a Sun City home is usually quick — no waiting on an out-of-town contractor's schedule.
Window won't stay up on its own, or slams shut — usually a worn spring or block-and-tackle balance, not the window itself.
Sash jammed in the track, painted or corroded shut, or won't slide smoothly — freed up and restored to working order.
Broken latch, lock that won't catch, or a sash that won't tilt in for cleaning — repaired or replaced with the correct part.
"Mike at ProStaff Window Services was wonderful! He was very prompt in replying to all my texts and calls, came out in a very reasonable time to look at my windows and give me an estimate to fix the ones that would not stay open. He ordered the parts I needed and quickly, effectively and neatly fixed all the windows. He is a resident of Sun City Hilton Head and I would highly recommend him to fix your windows."